An expert agent you can work with on call for on-ramps, stablecoin and remittance.
An AI trained on the work of operators who have actually run this. It decides the way they would, and hands you one of them when only a person will do.
Fifteen years on the record: every optimisation he shipped, why it was tried, what it cost, what moved.
Our operators are highly experienced.
Omar Ben Hachme is a senior product and growth operator of fifteen years, eight of them in payments. He took a top-three European on-ramp from roughly $180M to about $1B annualized and built the value-based pricing this category now argues about.
The answers come from the chat, at any hour and as often as you like. It is an AI trained and fine-tuned on our operators’ own experience, so what comes back is their judgement rather than a search result. It rarely needs them: escalation to an operator is the exception.
What it was trained on.
Every desk is built from operators who have run it, their experience written down, and an AI trained on that. This is the work it came out of.
You work with it the way you would work with a real expert. Bring it the thing you are stuck on.
It is one head, not a menu. Flows, pricing, merchants, and which part of your integration to fix first.
Walk it through your flow
Give it your onboarding, your checkout, a screen recording. It reads what happens in the flow, against your own numbers.
Take the pricing apart with it
Pricing, share of checkout, recovery, FX capture, speed. It works out what a fee can carry and shows you the working.
It says which one to do next
Several things are open and only one can have the week. It ranks them on what each changes about your position, not on which is newest or largest.
Rehearse the merchant pitch
Before the call: how the deal gets framed, what the counterparty will accept, and where you are about to overreach.
Leave with a decision your team can act on
A written record of what was decided and why, that an engineer can act on knowing it is their own leadership's call, taken on advice.
And a person, on the rare question that needs one
Almost nothing leaves the chat. When something turns on what a counterparty did in a room, it says so and an operator picks it up.
A general model has read everything. It has done none of it.
Same interface, entirely different thing underneath.
Put the same situation to both, side by side.
Run a live decision through a frontier model and through this, in the same hour. We would rather you ran that than took our word.
What it knows that a model does not.
One workstream, end to end: the mechanisms, the ratios that survived negotiation, and the exclusions that stop a good idea costing you money.
Sign up with one live decision.
Bring something you are actually deciding this week. You will see what it is worth to you before anything is agreed.
- Thirty minutes with an operator every month, on top of the chat.
- A quarterly commitment, so nothing has to be decided fast.
- Nothing is billed until the first recommended fix has shipped.
Thirty minutes on your decision.
Nothing to sign, and nothing to pay. You leave with an operator’s read on it either way.
The questions we get in the room. Answered the way we answer them there.
Because the model is the cheap half. What decides the answer is what it is reading — and what it is reading here is what operators wrote down about deals nobody published: what a counterparty actually accepted, what a fee carried, what failed. Then it is pointed at your numbers rather than at the category.
Software, nearly always, and it says so. It answers from the experience of named operators who have run this, at any hour and as often as you like. When a question turns on what somebody did in a room, it stops and hands you one of them.
Give it a flow you already understand and see whether it finds what you found. Put a decision you have already taken to it and see whether it argues your side. It refuses to invent a figure it has not been given, so the places it says it cannot check are the ones worth reading first.
It goes into your file and stays there. Every workstream, note and decision is fetched against your account and cannot be read from another one; nothing you bring trains anything; and the practice is small enough to name the people who can see it, which is us.
Push back on it — that is what the chat is for, and the recommendation goes back and gets argued rather than repeated. Nothing here decides on your behalf: a decision is written up as yours, taken on advice, with the reasoning under it and the conditions that would end it. Your engineer acts on your leadership's call, not on a chatbot's.
One decision, start to finish, is €12,000 fixed over three weeks — half on signature, and your team keeps the agent for three months. If you would rather run it continuously than decide one thing, it is a monthly seat and the number depends on how many of you are in it. Neither of those is the first conversation.
In your corridor, that is a fair thing to ask and you should ask it early. Exclusivity is real and it is bought rather than assumed — the practice runs at a few clients at a time by arithmetic, not policy, so the honest answer is a name and a date rather than a promise.
Anything not on this list is worth thirty minutes. and you will get the same answer you would get here, only faster.